Refund Policy

Effective date: May 20, 2026
Last updated: May 20, 2026

This Refund Policy describes how Vista Studios Ltd ("we", "us", "our") handles refunds for PhotoShark (the "Service") available at https://photoshark.io.

1) Current offering

PhotoShark is currently free. If you only use the free Service, this Refund Policy does not apply to any charge because no payment is taken.

2) Future paid offerings

If we introduce paid features, subscriptions, or one-time purchases in the future, the following will apply unless we state otherwise at the time of purchase:

• Refund requests must be submitted within 14 days from the date of purchase
• Approved refunds are returned to the original payment method
• Refunds are typically processed within 5–10 business days after approval
• Digital services may be non-refundable once access has been granted, except where required by applicable consumer law

3) How to request a refund

Contact us at [email protected] from the email associated with your account. Include your purchase date, receipt or transaction reference (if available), and a brief description of your request.

4) Changes

We may update this Refund Policy when we introduce paid offerings or when required by law. The "Last updated" date above will change when we do.